Jamie La Rue, director Douglas County Library District in Colorado 8:30-9:30
· Addressing issues regarding challenging library materials
· The way to respond to religious bigotry is with exposure and shining light on prejudices
· The most common challengers of materials (98%)are not necessarily with political or religious slants, but from parents with children ages 3-5 and 14-16
· Don’t shut down conversations by demonizing challengers; invite them in and actively listen to get to the real hart ore reason of their challenges
· Tips to deal with folks who come to you with challenges:
o Apologize
o Keep an open body posture
o Use active listening skills; don’t be defensive
o Repeat their arguments back to them
o Help them find the material they were really looking for when their material they didn’t want or was offensive to them
o Have a process available for them if they still want to continue with their challenge
· Intellectual freedom is the right to complain bitterly about the things you don’t like
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